GENERAL TERMS OF SALES
After receipt of your reservation, a confirmation will be sent to you by email, and a deposit is required within a week with a minimum of one night per room per stay. Your reservation will be definite as soon as we have received your deposit. If we do not receive the deposit within one week, we reserve the right to release the room for other reservations. The agreement is made between Moulin Renaudiots and the guest; the payment of the deposit by any means is deemed to be the acceptance of the conditions and terms of this agreement.
For groups (2 rooms or more), a deposit of one night or 30% of the total stay for each room is required.
If for any reason it is necessary to cancel a reservation, the following will apply:
- cancellation more than 30 days prior to arrival: full refund of the deposit;
- cancellation within 30 days of arrival: refund of the deposit will only be applicable when a replacement booking of equal value is obtained. If no replacement booking is obtained, the deposit will be considered as lost and retained by Moulin Renaudiots;
- cancellation during your stay: the total room rate or special package rate will be invoiced in its entirety.
It is recommended that you take out travel insurance covering medical expenses, personal accident, cancellation and personal property
4. ARRIVAL AND DEPARTURE
On the day of arrival, the reserved room is at your disposal as from 16.00 pm. On the day of departure, we request you to leave the room before 11.00 am.
Moulin Renaudiots cannot be held responsible for any possible damage, loss, theft or other incident whatever the matter. The use of the swimming pool is at your own risk, the swimming pool is not supervised. Children may not be left around the swimming pool without parental supervision.
6. YOUR STAY
Our guests are requested to observe the house rules of Moulin Renaudiots and to respect the properties of Moulin Renaudiots as well as the properties and privacy of other guests.
7. FORCE MAJEURE
If Moulin Renaudiots has to cancel a reservation due to force majeure, the deposit will be refunded. Moulin Renaudiots does not accept any liability for any other loss, damage or additional expense for the guests, caused by this force majeure